charting while the visit is fresh. Hold the phone about four inches from your mouth, face away from hard tile and stainless steel, and pause if a dog barks rather than talking through it.
Pattern B: Batch at end of day
You record 10-15 memos through the day, upload all of them in a single batch at 6 PM, and chart for an hour. Our queue processes them in parallel. Our higher-tier plans support long uploads, but check the current file-duration and file-size limits before relying on a single long recording; a single long file with verbal patient breaks ("New patient colon Bella comma Golden Retriever") works too.
The risk with batch: you forget details between 9 AM and 6 PM. If you go this route, dictate immediately after the appointment and trust the transcript to carry the detail, not your memory.
Pattern C (don't do this): live ambient capture during the exam
We do not ship live in-room scribing or ambient SOAP drafting the way some vet-specific products advertise. We transcribe a recording after the fact. If you put a phone on the exam table and record the whole consult, where recording is permitted and any required client consent is in place, you'll get a transcript — but it'll be a transcript of a conversation, not a chart note. You still have to write the SOAP from it. For pure conversational capture our voice-to-text dictation pipeline is fine; for ambient-to-SOAP structuring, you want a vet-specific tool.
Practice management software: what each PMS accepts
Many legacy small-animal PMS systems do not offer a clean public API for note insertion in 2026; newer cloud systems vary. Integration means clipboard or, at best, a configured text-import field.
- Cornerstone (IDEXX): paste into the medical note field. No public API for third-party note insertion. Desktop-installed, so the browser tab and the PMS live on the same workstation.
- AVImark (Covetrus): medical history accepts pasted text. No generally available public webhook for third-party note insertion. Some clinics attach external documents for longer consults, but pasted text is easier to search later.
- eVetPractice (Covetrus, cloud): SOAP template fields accept pasted text. Integration access exists through Covetrus/partner arrangements; we aren't a partner today.
- ezyVet: one of the more modern APIs of the bunch. RESTful, OAuth2-based, documented clinical-record endpoints. A practice with a developer can wire our webhook payload into ezyVet directly.
- Provet Cloud, Vetspire, Shepherd: newer cloud PMS, varying API maturity and partner access. Shepherd advertises an active integration ecosystem as of 2026.
What we ship today: a transcript in plain text or markdown, structured into S/O/A/P sections if you dictate the cue words. What we don't ship: a button that pushes the note into your PMS, and automatic logging anywhere. You copy and paste, or you catch our webhook and route it yourself.
One operational note: some corporate clinic networks block uploads to external cloud services. Check with IT before piloting if you're inside a hospital group.
If push-button PMS insertion is the deal-breaker, verify the current integration list for Talkatoo, ScribbleVet, and your PMS. When they support your PMS, that's a real advantage over our generic pipeline.
Cost: us vs Talkatoo vs ScribbleVet
Pricing as of May 2026. Verify each vendor's page before deciding — vet-software pricing moves frequently.
First, your actual usage. A solo vet dictating 2 minutes across 15 appointments per 20-day month uses ~600 audio-min. A busier doctor at 5 minutes across 20 appointments uses ~2,000 audio-min — that's Business plan territory, not Pro.
- Transcription.Solutions Pro: $19/month for 600 audio-minutes plus 900 bot-minutes. Business is 2,500 audio-minutes plus 3,500 bot-minutes. Overage packs $5 / $15 / $39. See pricing for current numbers.
- Talkatoo: roughly $99/month per user for the vet-specific dictation product with PMS shortcuts and a built-in vet vocabulary.
- ScribbleVet: ambient-scribe pricing, generally in the low hundreds per month per vet at last public listing. Different product category — it writes the SOAP, not just transcribes.
- Dragon-based veterinary dictation packages: desktop or subscription options vary by reseller, often with first-year costs in the hundreds of dollars.
The honest comparison: we are cheaper because we are not vet-specific. Talkatoo earns its premium with the vocabulary already loaded, cursor-level dictation into the PMS field, and a workflow built around how vets actually talk. ScribbleVet earns its premium by drafting the note for you, not just transcribing audio.
We are the right choice when: you want general-purpose transcription you also use for CE webinars, staff meetings, and the occasional client phone consult recorded with required consent; you are willing to paste into the PMS; you don't need ambient SOAP generation.
Honest limitations
A few things we're frank about because they'll come up in week one:
- We do not sign a HIPAA Business Associate Agreement (BAA). Pet medical records aren't PHI under HIPAA in ordinary veterinary practice, so this matters less in vet med than in human med — but don't dictate client credit card numbers, driver's license details, or unrelated owner information into a memo just because the mic is on. If your corporate group, university hospital, or shelter system requires a BAA or similar data-processing agreement, ask before uploading production audio.
- No native iPhone app. You record in iOS Voice Memos and upload via our mobile-responsive web app, or upload from desktop.
- No live in-room captions. The transcript arrives after the recording finishes.
- No custom vocabulary upload yet. Dictate trade-and-generic together for tricky drugs.
- Accuracy on noisy treatment-room audio is materially worse than on a quiet dictation. Mid-procedure with a circulating fan and a barking patient will push WER well above 10%.
For workflows in human medicine where these limits matter more, our clinician-focused page covers what we do and don't ship.
What next
- Pick 10 real cases from one doctor — 3 wellness, 3 sick visits, 2 rechecks, 1 surgery discharge, 1 chronic — and record one 60-90 second memo per patient.
- Upload them on the 60-minute Free plan and review specifically for negations, laterality, doses, and drug names. Breed spelling is cosmetic;