1. Service Description

Transcription.solutions provides AI-powered audio and video transcription, speaker diarization, summarization, and call center analytics via web interface, API, and messaging bots.

2. Acceptable Use

You agree not to:

Upload content that you do not have the right to transcribe
Use the service for illegal surveillance or wiretapping
Attempt to circumvent rate limits or abuse the free trial
Reverse-engineer the service or its API
Resell the service without written agreement

3. Free Trial

The free trial provides 10 minutes of transcription per account, one-time. Creating multiple accounts to circumvent this limit is prohibited and may result in account termination.

4. Paid Plans

Subscriptions are billed monthly via Stripe or YuKassa. You can cancel at any time through the customer portal. Refunds are provided at our discretion for unused service within the current billing period.

5. Content Ownership

You retain full ownership of all content you upload and all transcription results. We claim no intellectual property rights over your data. We do not use your content to train AI models.

6. Accuracy Disclaimer

Transcription accuracy depends on audio quality, language, accents, and background noise. We do not guarantee 100% accuracy. Critical applications (legal, medical) should include human review.

7. Service Availability

We aim for 99.9% uptime but do not guarantee uninterrupted service. Scheduled maintenance will be announced in advance when possible.

8. Limitation of Liability

Our liability is limited to the amount you paid for the service in the 12 months preceding the claim. We are not liable for indirect, incidental, or consequential damages.

9. Changes to Terms

We may update these terms. Continued use after changes constitutes acceptance.

10. Contact

Questions: legal@transcription.solutions

Terms of Service